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AI Assistant Feedback Request from Sodexo
kind of hard to explain/type out so here is the gong recording and clip: https://us-39424.app.gong.io/e/c-share/?tkn=1tsvp07t8bu8ashftuuh4e86i Leah from Sodexo stating that she is seeing a lot of user error/resistance against using AI because of having to press in and if press enter while just clicking the button, AI…
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AI Assistant UI Flexibility
If we search using AI assistance, then if we try to change the response (elaborate, concise, etc) it does not rewrite the response. We need to manually select the query towards the right and then click enter to get the results. However, we have a note saying "To confirm press enter" and the cursor does not move…
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Answering page Grammar check enhancement to edit suggestion
Current behavior Sometimes the suggestion made is the exact same as the content with no changes, and the user feels that the suggested content is incorrect and should be corrected at the suggestion level itself, but we do not offer any option to do that. The screenshot below further demonstrates it at arrow point below.…
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References for AI-generated responses
User request - Unlike when a response is pulled from the Library via the Recommendation engine, it is not possible to click on the AI icon and get any details of the AI response provided (eg. the document or references that were used by the AI to construct the response)? If there is way to do this, I would like to…
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AI Assistant ROI
Hello, I was wondering if anyone has any insights on how to measure the value of the AI Assistant. Has anyone quantified the benefits of using an AI Assistant such as time saved in a day-to-day workload, accuracy of answers provided, increased win rates, and other such metrics?
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AIA to recognize content reference tags
Hi Team, Coming from Optum. Currently the AIA Assistant pulls in the bracketed value of a content reference tag, not the text itself. This request is so that the actual text is used by the AIA. They see a ton of value in content reference tags and are excited to use them, there are just a couple of shortcomings that make…
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Ability to see the answer's data source after applying an answer using AI Assistant
Just like how the AI Assistant shows the data source as reference for the answer it generates, we need to retain that source after applying AI's answer. Use case: When a reviewer is reviewing an answer, they can make sure of the accuracy of the answer if the data source reference is available.
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AI Assistant - Infinera Observations
After our AI assistant demonstration, our client prepared a full list of observations/issues in a presentation and I've attached to this S4. 1) Not at par with Recommendation engine, since it doesn’t give responses despite exact/similar QA existing in Answer library 2)Prone to give wrong/irrelevant responsesdespite the…
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Feature Focus: Optimize with AI Assist
Check out our latest Coffee Chat, Optimize with AI Assist! The lovely @Nicole demos the AI Assist Feature and provides her top tips for optimizing your results! AI Assist is an Add-On Feature. If you do not have it, contact your Account Manager for more information!
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Tool Tip Tuesday | AI Assistant Filter
Are you new to using AI Assist? Check out our Tool Tip where we discuss the ability to filter AI Assist searches at the Project level. This feature is super valuable, especially when dealing with multiple product lines or when your library is meticulously organized. PS: If the Custom Field option is not visible, navigate…
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Bring back visible "First Draft" option when using AI Assistant during a project
Request to bring back visible "First Draft" option when using AI Assistant during a project. We removed this feature and replaced it with the / + Enter functionality. It doesn't make much sense to nearly every prospect I've talked with. The Content Library shows "First Draft", but during a project the way to get a first…