-
Honor Project-Level Answer Library Search Settings in Responsive AI (Draft)
Enhance Responsive AI (Draft) to respect and align with the existing project-level Answer Library search settings, similar to how AI Assist currently functions. When AI is enabled at the project level, the system should consistently apply configured Answer Library controls (e.g., scoped collections, filtered sources, or…
-
AI Draft filters in project activity
In the project activity for AI Draft, it only shows that AI Draft was run. But it does not show the filters that were applied. This will be useful to know to investigate issues.
-
Enable Sequential AI Draft Runs Across Multiple Sections Without Forced Resolution
Client: Ticketmaster Context: Implementation phase Priority: Medium–High (workflow efficiency) Summary: Allow users to run AI Draft on multiple sections within a project consecutively without requiring them to first apply or discard the results of a prior AI Draft run. Current Behavior: After initiating AI Draft on a…
-
Enhancement Request: Highlight “Answer Not Found” in AI Draft
When AI Draft generates responses for multi-part questions (one main question with multiple sub-questions), it may successfully answer some sub-parts while inserting placeholder text like “Answer not found” for others. Currently, this placeholder text appears the same as the rest of the generated response, making it easy…
-
Review and Moderation warning in AI Draft/Assistant
When AI Draft or AI Assistant gives an answer, it shows the sources. But if a source is review or moderation, it does not give us this warning. Ideally, it should let you know that it is in review or there are some updates in moderation currently.
-
Misleading message in AI Draft 'Discard Answers' pop-up window
In ticket TKT-210124, customer mentioned that the message that we see when closing AI Draft window is confusing and misleading. The message says, "One or more questions from the following sections will be discarded. However, answers that are applied will be saved". It first says, "One or more questions". Then in the next…
-
Being able to see the past instructions given in AI Draft
I had two customers asking me if it is possible to see the instructions given while searching in AI Draft. I am unable to find the tickets now. I told them that it is not possible now. Currently this is possible only if you add an instruction in the 'AI Assistant Filter' for a section. But I think we should have a way by…
-
AI Draft Enhancements for Attachment-Heavy Q/A Workflows
Problem summaryUpgrade, Inc relies on attachments in Q/A pairs. AI Draft currently: doesn't reliably include attachments from source Q/A pairs into drafted answers, and doesn't consistently resolve merge-tags that should display attachment filenames in the preview (but filenames sometimes appear after apply→revert). They…
-
Past Project Name Filtering in Project Settings
Problem Summary Upgrade, Inc. completes client questionnaires year over year that contain largely the same questions. In many cases, answers remain unchanged from previous years. To improve efficiency and answer reuse, they want more precise control over which past project AI Assistant and Answer Library Search reference.…
-
Verbatim Flag/Icon on Answering Page
-
AI to show Verbatim wording ends and where generated response begins
For a single question with Multi parts: If AI is going to answer as completely as possible, the reader needs to know where Verbatim starts/stops. Otherwise, how will they know.
-
Contextual grouping of AI generated QA pairs in the Content Library
I am raising this enhancement request on behalf of Rodrigo from Feedzai, focusing on improving how AI generated answers are managed within the Content Library. Today, when AI Draft pulls information from the Content Library and generates a response, that output is later saved as a new question answer pair even when a…
-
IFTnT "If this then that" (Either in AI instructions or in configuration)
IFTnT "If this then that" (Either in AI instructions or in configuration) As a user, I should be able to embed instructions (either from the buyer or self created) that help the tool run answers more efficiently. Scenario: Buyer has three response spaces for each question: 1) Compliance 2) Effort 3) Comments. If we answer…
-
Project Settings Answer library search should be honored by AI.
-
Allow Enhanced Auto-Respond to function in the same instance where AI is active.
State Street has requirements to have auto-respond take the first pass at answering questions then have AI provide additional responses after. After testing, they have found that the enhanced auto-respond features provides better results than the legacy version. Currently, we are not able to have AI and enhanced auto…
-
Improve AI Draft Status Visibility & Parallel Processing
Currently, when one user initiates AI Draft, other users only see the AI Draft button greyed out, without any indication of why it’s unavailable or what stage the process is in. This can be confusing and often leaves users mid-way without clarity on what’s happening or what their next step should be. Proposed improvement:…
-
AI Draft Compare feature
MFS Investment would like a comparison feature within AI Draft to compare the AI-generated response to what is in the answer library and see what changes the AI made. Sometimes the changes are subtle and they would like to see them to help them decide if they would like to apply the AI-generated response.