Enhancement Request: Improve AI Draft Response Accuracy for Parent-Child Questions
Problem Statement
Customers have reported scenarios where AI Draft generates responses for a broader parent question instead of the specific child question. This behavior occurs when questions contain special formatting or characters, causing AI Draft to misinterpret the intended question hierarchy.
Current Behavior
In certain parent-child question structures, AI Draft may incorrectly process the relationship between the questions and generate a response based on the parent question rather than the targeted child question.
As a result, users receive a more general response instead of the specific information they are expecting.
Business Impact
- Responses may not accurately address the intended question.
- Users may need to manually revise or regenerate responses.
- Inconsistent results may be observed between AI Draft and other AI-powered experiences.
- Reduced confidence in AI-generated responses for complex question structures.
Requested Enhancement
Enhance AI Draft's question-processing logic to better identify and interpret parent-child question relationships, even when questions contain special formatting or characters.
The system should consistently recognize the intended child question and generate responses based on that specific context.
Expected Outcome
- AI Draft generates responses for the correct child question.
- Improved response relevance and accuracy.
- More consistent behavior across AI experiences.
- Reduced manual effort for users reviewing generated responses.
Customer Benefit
This enhancement will improve the quality and reliability of AI Draft responses, particularly for complex questionnaires with nested questions, resulting in a better user experience and greater confidence in AI-generated content.
JIRA for reference: https://rfpioinc.atlassian.net/browse/RES-177221