Requested by: Evernorth
(Company ID: 5bf32b6bc51a591d83575596 | Pod Name: us-east-esi)
In the content library when a Q&A pair in Moderation is rejected, a notification will be sent to the owners if the "Q&A pair Moderation Rejected" email preference is enabled.
In the moderation rejection panel, we show the message "Based on the account preference the following content owner(s) will be notified" and display all the owners name.
But the user wants the owners name to be displayed only when the email preference is enabled for them.
Steps to replicate:
- Go to CCL→ moderation→ add 2 users as owners.
- User A should have the "Q&A pair Moderation Rejected" email preference enabled and for User B it should be disabled.
- Now reject the QA pair from moderation.
- We can see that in the notification rejection popup, both the user names are displayed even though the preference is disabled for 1.
Regards,
Karan| Support Engineer
