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PROD-I-584 Default Answer Headers for Answer Library
I submitted this in May 2021, but Atlassian has just requested the same as a very high priority for them so I am resurfacing this. Atlassian has indicated they would like to have every Q/A pair have a default set of three answer types. They note this is critical functionality for them and are asking this to be a high…
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100% Zoom does not allow the search and replace function to move between words - 66599
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Ability to make Collection-Specific Tags
Orbis has requested to have the ability to make tags more "locked down"; IE, the ability to restrict certain tags to specific collections to better organize their content. They have a very specific and organized use case that allowing only certain tags to certain collections will help them streamline their current…
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Enhance Duplicate Detection Logic to Include Question Context and Avoid False Positives on Short Ans
Problem: The current duplicate detection logic in the application appears to flag responses as duplicates purely based on identical keywords or short answers (e.g., "Yes", "No"), without considering the context or the associated question. This leads to false positives, where logically different answers are marked as…
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Moderation - Via Obsolete Content Report
Just curious---I am noticing that there is not a Moderate Not at various points in the system…where I ‘think’ it would be very helpful to perform the Moderate Now function instead of needing to navigate to the Moderation Queue to perform the work. Below is an example…. I click on the Moderation icon in the upper right…
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"Moderate Now" Filter after completing moderation
Currently - If you "moderate now" in the CL it takes you to moderation and filters by the question ID. After you've accepted or rejected the changes, the system keeps the questionID filter in place. This causes users to add an extra "click" to clear the filter in order to get to other questions in moderation. Example: My…
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Auto-subscribe to related content
AllianceBernstein would like to auto-subscribe to related content. Currently, the default is to have the subscribe toggled off by default.
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Default 'Review' option in the content library to specific content the user needs to review
Currently the 'Review' option defaults to showing all content, rather than just the user's own content. Sodexo suggested that it would be beneficial if the 'Review' option could default to the user's own content to review, as this would provide a smoother user experience and encourage continued usage of the platform. Clip…
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Ability to provide the QA Pair details in the Org Activities.
Janine from Philips North America, Inc. has requested a feature that can display the QA pair details in the Organization Settings > Activities, which will help them locate the particular QA pair if they forget the metadata. In the above case, the customer only knew that she made the collection edit on the provided date. We…
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Comments and collaboration dashboard
Clifton Larsen Allen - Would like to have a comprehensive dashboard where all comments between users are held. The client has a hard time monitoring which comments have been responded to weather they are open or closed. There are often times they find it challenging to locate were comments are as sometimes they leave them…
