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Datasets in AI Draft
My client, Kyriba Corp, would like the ability to leverage datasets in AI Draft as it's currently available in ASK and AI Assistant.
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Designing an AI-Ready Content Library
Your Content Library is invaluable and you probably spent a lot of time refining it. However, even when the content is correct, you may find the AI-generated response misses the mark and you need to take time to create the answer yourself. Here at Responsive, we know your time is valuable and you can't spend it doing what…
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Recap of June '26 Product Update
We had a great Product Update today to kick off July with over 200+ users that joined live! Missed it? The full recording + ALL the resources are now live in the Academy, or catch a short recap of our team's top 2 favorite releases in our Highlight video! Catch up on some of the top asked questions from the webinar in the…
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Ability to select multiple questions in a section for AI Answering
Elemica had an idea for the project/AI workflow. Sometimes, they have multiple questions in a section that are answered differently than other questions in that same section. For example, 10 questions in the section. 5 answered one way, 5 answered another way (maybe with a topic, product, etc). Elemica wants the ability to…
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Feature Request: Context-Aware AI Drafting Using Project Documents
Background Several customers have recently provided feedback around how they are leveraging AI platforms such as ChatGPT and Claude. A common workflow they highlighted is the ability to create “projects” or contextual workspaces where users upload supporting documents, instructions, reference materials, and contextual…
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Enhance Quality Check to Reliably Detect Invalid URLs
I’m submitting this enhancement idea on behalf of my strategic client Microsoft. Overview • Microsoft is requesting enhanced Quality Check functionality to improve validation of URLs embedded within project responses • The primary use case focuses on identifying URLs that return error pages such as “We are sorry, the page…
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Verbatim Quotations Within AI-Editable Answers
Problem Some Responsive customers (e.g., Optum) manage highly regulated content where only specific portions of an otherwise flexible answer must remain verbatim. Examples include: Customer testimonials Legal or compliance-approved language Regulatory disclosures Today, answers are treated as either fully editable or fully…
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(AI) Auto Identify Answer Type based on the Context of the Question - Import/Create
The idea is to predict and enhance user experience by recommending response type based on the context of the question. This will enhance the experience of the user during create and import. Question: "Select all applicable options for your subscription preferences." Analysis: The system detects a prompt for selecting…
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AI Draft and Used Count
Does anyone know if there is a way to NOT count AI Draft in the used count? Or is the used count adjusted only when the AI draft is actually used and not overridden? My fear is that it's counted whether the draft is used or not, thus inflating the used count inaccurately.
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Copy tags across Answer Library Search and AI Settings within Project Settings
Our customer Netsmart has expressed a pain point around a great deal of manual work stemming for the need to add tags in both the Answer Library Search and AI Assistant settings in Project Settings when creating a project. The ability to copy these over or sync them in some way without manually adding would be very…