Tool Tip Tuesday

Tool Tip Tuesday | "View Similar" and "Related to" features
Hi everyone! 👋 Happy Tool Tip Tuesday! 🌺 When it comes to cleaning up your library and getting rid of duplicates there are a lot of options, but here are 2 that you may not have used yet… Today’s tool tip shows you how to view similar content for a specific Q/A pair and helps you decide whether to merge those Q/A pairs…
Enforcing the word or character count limits
We have introduced an option for the Basic Rich Text Answer type, allowing Project Managers to define character or word limits. Problems Solved Previously, only an alert was shown when the answer exceeded the set character or word limit, but authors could continue typing beyond the limit. This caused additional work for…
Tool Tip | Content Cleanup Guide
Hello out there to all of you wonderful Responders and welcome to another Tool Tip Tuesday! We're lucky to have such an amazing Education Team here at Responsive, and we can always rely on them to crank out best in class tutorials to help Responsivites like yourselves find extra value in the platform. Not too long ago they…
Tool Tip Tuesday | Responsive Summit On-Demand Session Recordings
Happy Tuesday! 😎 For today’s tip, we’re spotlighting the On-Demand Recorded Summit Sessions from a few weeks ago, perfect for those who couldn’t attend. These sessions offer valuable insights directly from Responsive customers, covering topics such as: Winning a Seat at the Table: A Response Strategist’s Playbook The…
Tool Tip | Revamping Your Content Library
Happy Tuesday, everyone! As many Responders know, your library is a constantly evolving organism. As your organization and internal processes evolve, so too should your library. Today's Tool Tip will focus on how best to approach a restructuring of your library to support your company's growing needs. When undertaking this…
Tool Tip Tuesday | When to add more to a Q/A Pair
Happy Tuesday!🎉 Today’s tool tip is focused on when to add alternative questions and additional answers to an existing Q/A Pair in your library. Here is a short video reviewing this inside of the platform. Below is a list of the rule of 5 for creating new answers: 1. Response - The perfect response you will typically use.…
Tool Tip | Community Notification Settings
👀Want to make sure you don't miss out on what's going on in the Responsive Community? 👀 Set your notification settings so you receive a popup 🔔 or email 📨 for content that is important to you. Today's Tool Tip will navigate you to the Notification Settings and demonstrate how to turn them on.
Tool Tip | Content Review Backlogs
Hey Everyone! Welcome to another Tool Tip Tuesday! Today we're going to take a quick look at how Admins can identify who on their team has overdue content that needs to be reviewed. It's really just as easy as opening up your Content Library Insights Report! I made a quick video so you can follow along in your own…
Tool Tip | Alert texts
Hi everyone! 👋 Happy Tool Tip Tuesday! 💫 Today’s tip is about easily managing alert texts in the content library! 🚨 You can filter by alert texts and even bulk action or export them in just a few steps. I've included a quick video demonstration to show you how it works. 🎥✨ Feel free to reach out if you have any questions…
Tool Tip Tuesday | Archiving Content
Hi everyone! 👋 Happy Tool Tip Tuesday! 💫 For today's tip, I want to focus on a basic feature that a lot of customers have asked about recently. Archiving Content! Archiving content in your library has several benefits such as a cleaner library, better reporting, and outdated content will no longer appear in your library or…
Tool Tip | Related Words
Hey Everyone — Welcome to another edition of Tool Tip Tuesday! Today's lesson is on Related Words, which is a feature that was built to help enhance your Content Library keyword searches. I made a little video that will walk you through what it is and how to use it but you can also read about it in the Help Center, or…
Tool Tip Tuesday | Hierarchical Tags
Hello everyone! Exciting news! 🤩 We've rolled out a new feature to make organizing your content even more efficient—introducing Hierarchical Tags. With this new approach, you can now create multi-level tags, allowing for a much more structured and intuitive way to manage your content. You can start with a parent tag and…
Tool Tip Tuesday | Queue and Notify Later
Hello everyone! 😊 With inboxes constantly getting full of nonsense notifications, here is a tool tip on how to reduce some of the craziness when it comes to Responsive. This tool tip touches on how to queue notifications during the project workflow while assigning authors, reviews, and guests. Then once you’re ready, send…
Tool Tip | Content Library Custom Fields
Hey Everyone! This Tool Tip is all about how to create and apply Custom Fields in the Content Library. Below is the link to the Custom Fields Help Center article, as well as quick video walk-through I made. Custom fields can be applied to content in the Content Library and projects, and give you the flexibility to organize…
Tool Tip | Help Center Review
Hey everyone! 👋 We've noticed a bunch of new faces around here recently — both new customers and admins for existing ones. So, let's take it back to basics with today's tool tip! Did you know you can easily access quick help from within the platform? Just click on the help center icon, and it'll show you relevant links…
Tool Tip Tuesday | Past Project Search 2.0!
With our May 2024 Product Release, came an update to our Past Project Search function! While the previous version only allowed you to see the question and answer in the Recommendation pane, you can now see all of the associated meta data as well. We've also adjusted the Project Primary Contact filter from single, to…
Tool Tip Tuesday | Applying Standardized Metadata for All Users
Admins can now customize metadata on Content Cards in the Recommendation Engine for all users, at both Project and Organizational levels. Value: You can show or hide metadata, ensuring your user base automatically views specific metadata fields. This helps delineate between different pieces of content, enabling users to…
Tool Tip Tuesday | Reporting Icon
Hello out there to all you wonderful Responders! For today's Tool Tip Tuesday I wanted to just remind everyone about all of the fantastic reporting that we've made available to you in your instance. There's an absolute treasure trove of data and insight to mined from behind that icon. Reach out to your Account Team if you…
Tool Tip Tuesday | Updating Email Preferences for your Organization
Check out this Tool Tip on how to update the team email notification settings at the organizational level as well as your individual email notification preferences. There are a lot of customization options depending on your team's needs.
Tool Tip Tuesday | Customized Search Filters in the Content Library
Today's Tool Tip demonstrates how to optimize search outcomes for your projects by tailoring filters, leveraging advanced search capabilities, and utilizing scorecards effectively.
Tool Tip Tuesday | Creating Response Teams
In today's Tool Tip, we showcase how to create and manage a team of users in Responsive.
Tool Tip Tuesday | Custom Flags in Projects
Looking to customize your project workflow? Check out this Tool Tip about how to create Custom Flags in Projects. Flags allow you to quickly filter content and to identify how items should be addressed.
Tool Tip Tuesday | Custom Flags in the Content Library
Were you aware that it's possible to craft Custom Flags that are easily searchable within the Content Library? This feature can prove immensely beneficial, especially during endeavors such as Content Library Clean Up, Organization initiatives, or when reallocating Subject Matter Experts. Dive into the latest Tool Tip to…
Tool Tip Tuesday | Guest Functionality in Projects
In this Tool Tip, we explore Guest Assignment/Experience within Projects! Here's what we'll cover: Assigning a Guest User at the Section or Question Level Understanding what the Guest User receives in their email The Guest User Experience when responding within the Guest Portal Feel free to share in the comments how you…
Tool Tip Tuesday | Custom Stop Words
If you want to enhance your search results throughout the tool, consider crafting Custom Stop Words. Responsive already encompasses typical English terms such as "and," "the," "or," etc. However, you have the option to supplement these with words specific to your needs, such as your company name or industry. Admins can…

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About the event This 60 minute session, part of our two part Foundations series, helps new or returning users build a strong Content Library and understand how it supports reliable, AI powered work across Responsive. What You’ll Learn In this session, we’ll focus on how to add, organize, and find content quickly and…
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