Reporting

A Deep Dive into Your Performance Metrics
Reviewing your performance metrics is a perfect time to reflect on the work you are doing today in Responsive and review steps you can take to continue progress towards your business goals and identify opportunities to improve your overall performance and desired results. We are here to help break things down so you can…
New metrics for CL Insights dashboard
Call recording - click here Customer - SAP Some of these are on the Content Management Dash, which is very nice looks wise and that’s helpful for CMs but we can’t share that to leadership as is, due to the Highest Backlog list and Most Popular Owners sections, which are considered performance related PII under German (and…
Product Requests - Quality Check for consistency issues and better postmortem reporting
Content consistency alerts – Is there a way for the system to flag conflicting information across responses? Potential for Quality Check. For example, if one answer lists revenue at $1.4B and another lists $1.6B, I’d like the tool to identify the mismatch. Since we have customers that often jump between sections and…
What is the metric "content score" in Custom Reporting for the Answer Library?
I'm seeing a field called "Content score" - anyone know what this is?
January Product Release Recap & What’s Coming Soon
Thank you to everyone who joined yesterday's January Product Update! We covered features now in General Availability, then we moved into advanced capabilities available in select AI packages. We also shared an early sneak peek of our upcoming AI Usage Dashboard, and Pulse AI for Ask. The session ended with a live Q&A.…
Export Moderation Queue (Answers)
Is it possible to export a group of both questions and answers from the moderation queue?
Content Health Dashboard to include custom fields filtering
FIS (348K ARR) like this release but would like to be able to sort by custom fields on this dashboard. They also would love to see it on the reports page with all the other dashboards but that is secondary. Custom field filtering is pretty critical to the success of them being able to leverage this report to sort/truly…

Upcoming Events

Foundations of Content Management
Build confidence by mastering the backbone of Responsive Gain the skills to organize, maintain, and elevate your Content Library so every workflow runs smoothly. Whether you’re new to Responsive or seeking a structured refresher, this session builds the practical skills needed to work confidently in your Content Library.…
June 2026 Product Update
Stay Ahead with Our Monthly Product Update Webinar Series! Looking for an easier way to stay current with everything new in Responsive? Join our Product Update webinar, a live session where our experts walk you through the newest features, enhancements and workflow improvements designed to help your team work smarter and…
Foundations of Project Management
Build confidence managing every stage of a response project This session helps new or returning Responsive users understand how the project lifecycle works from upload to export. Through an interactive format, you’ll learn how to bring documents into Responsive, map and structure them, collaborate with Authors and…
Foundations of Content Management
Build confidence by mastering the backbone of Responsive Gain the skills to organize, maintain, and elevate your Content Library so every workflow runs smoothly. Whether you’re new to Responsive or seeking a structured refresher, this session builds the practical skills needed to work confidently in your Content Library.…

Reporting

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