I've run into this scenario with several customers and think it might be a good enhancement to consider.
Customers who have multiple answers, in particular those that have yes/no answers as one of their answer types, often find a need to reorder their answers in the answer library in bulk so that the preview shows their narrative answer vs. their yes/no answer.
When loading content into their answer library, often times, the yes/no answer is loaded as the first answer because that is the first answer column in their RFP. The narrative answer (or comments) often follows, so when they load content in their answer library, it is the second answer listed. This results in only the yes/no answers displaying when they preview the content in the answer library or in the recommendation engine as depicted below.
Preview with only yes/no answer:
https://mail.google.com/mail/u/0?ui=2&ik=a8d6b2d950&attid=0.1&permmsgid=msg-f:1714912802165089738&th=17cc981b89d1e5ca&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ8FZ6nMPHjq_vI8cHBWV8iScphdPfD_d6mwpQiqkUAVumEDrYSybFR2sIPH77fUCXyy3zXcYvW3sMBmjiDc6RHQ40yXeNGTZZOwR9MeoRUFQ0C_8N-aZoCysKY&disp=emb&realattid=ii_kvbnd1hb0
When expanded:
https://mail.google.com/mail/u/0?ui=2&ik=a8d6b2d950&attid=0.2&permmsgid=msg-f:1714912802165089738&th=17cc981b89d1e5ca&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ8WLkr1phgyXxUDWbWRWWbnvbVdll3hA-blVMLpV0Y5meQ42zJptBSnzO4r-piSaxZMVVboApejN-xIiDQeVHHQQPRKXePO9onpZjm_i1WhgKY6rGu66vP7fZ0&disp=emb&realattid=ii_kvbnff7c1
As a result, the customer inevitably asks if there is a way to reorder the answers in bulk based on the answer header so that the narrative answer appears first. So in this scenario, they'd like to make the first answer be the Narrative Response and the second answer be the Compliance Response so that the preview shows the narrative answer as shown below:
https://mail.google.com/mail/u/0?ui=2&ik=a8d6b2d950&attid=0.3&permmsgid=msg-f:1714912802165089738&th=17cc981b89d1e5ca&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ8Q7yzEHI51k4E1MbaKUEujPKK1qcLp5tqmvaQXjjFXikpMP0-rLh8fJdVK-DR8a58WEOO5QZTrssTSDGp9qPZLz2XLxvVBCVnI2NKqmceTq5J9N7yGSiCA_88&disp=emb&realattid=ii_kvbnixjd2
I've currently got at least a handful of clients that have requested this. I'm not sure how easy this would be to accomplish, but I definitely think there is a big demand for it.
Created date : 2021-10-29
Votes : 1
