Hi team,
The team at SHI International brought up a really interesting use case and would love to know if this is expected behavior in RFPIO or if there are workarounds to accomplish their requests.
See the issues below:
They're running into the problem of mapping multiple answer types in the same column. that They often deal with Procurement platforms like Scout and Ariba, and they request the response in a single column. They mapped the short answers and established character limits first, but when they try to map the long answers the answer type is defaulting and/or being absorbed in the format we set up for the short answers. Is this expected behavior? If so, is the best workaround to make the long answers 'Full Rich Text' so they aren't absorbed?
https://mail.google.com/mail/u/0?ui=2&ik=a8d6b2d950&attid=0.1&permmsgid=msg-f:1716701737500191426&th=17d2f32280feaac2&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ9ABYkNgw1U7xBIOPiWy-HOH4Ykb6pEmkWCKUA3s0MqDPSA0SYgYnU2iAAOMrgmRBpWRUfSOYvpS7UxOzgaZvzs81H_z3MDtZ517DoXQnpEayU44TE4zXD2zdo&disp=emb&realattid=ii_kw3uyiou0
Also, are we able to support more than one character limit within an answer type (Ex. 140 / 500 / 1000)? They tried to set this up the answer types are being absorbed in the basic rich text/character limit they initially mapped.
My thoughts were to click 'Add Answer Type', ensure Basic Rich Text is selected, manually put in the row numbers in the field that the different character limits need to be applied to, and then change the character limit for those cells. However, this seems quite manual, especially if it is a big document or there are a handful of different character limits within the document. I also thought about making the character limit column a Label so that content is brought in above the response field in RFPIO, however, this doesn't fully allow them to establish a direct character limit.
Any insight and/or ideas are appreciated!
Thank you,
Kendall
Created date : 2021-11-18
Votes : 1
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