This feedback came from Ben - GE healthcare.
Client reported that they are seeing an Answering agent processing screen, while running the AI draft. We shared details that when the AI draft process is in a queued state (particularly when multiple AI drafts are utilized, resulting in the AI draft being queued), we display the initial screen. Once the process commences, we show the screen with QA pairs. We also shared that only one AI draft can be processed at a time in one instance.
However, client shared the feedback that, this is totally new information that was never shared with us. At that time, we were using AI Draft with max. 20 users, considering that we will have 2000 users by the end of the year, this would be extremely problematic.
