I have been told by Support and Engineering that ILPA does not auto-map. The first Section "Cover Letter" does not correctly import Q&A. Please review the functionality so that there is clarity on if an ILPA auto-maps.
@Melissa Morrison Can you please share sample file? Can you also share the ticket?
@Khalees V Ticket # TKT-216958 Client document is attached. Thanks!
@Khalees V We found a few more errors in the auto-mapping for ILPA documented in this recording: https://hello.chorus.ai/listen?guid=303cf2291fff44feb9e489e108e7d4b0
Another issue we came across that in ILPA like documents, the AI struggles with the Parent, Child relationship to answer accurately. This is document in TKT-217189.
@Melissa Morrison Regarding issue in mapping - Do you know the expected behavior? At present the entire table is marked as table answer type. Should eacy field be added as separate question?
Update: Created this document to identify the issues https://docs.google.com/document/d/1W60F73LBDDPTbF3cZiEbx9cf0ey-NqPWRTWFvzOiUb0/edit?tab=t.0#heading=h.93pvg4b3xen4.
Also, created separate slack channel #cust-gridiron capital to plan next steps, share fix progress.
https://rfpioinc.atlassian.net/browse/RES-183105
@Melissa Morrison We will be fixing the issues identified in this document https://docs.google.com/document/d/1W60F73LBDDPTbF3cZiEbx9cf0ey-NqPWRTWFvzOiUb0/edit?tab=t.0#heading=h.93pvg4b3xen4
I request you to add if you find any other issues in ILPA mapping.
Regarding the below one - This is how the file will be imported for all our customers. Hence, we will not import individual fields as questions. If we receive same problem from other customers, we will consider in future.
@Khalees V Documented updated with additional screenshots and two additional items.
I will leave the cover page as an S4 as that will not be changed as the other issues are addressed. Thank you!
