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Import Updates feature to support Using Branded Template.

GS Karthika

As checked with our engineering team, at the time of export, we will be able to view this warning - “Content exported to non-default template cannot be updated via Import Update feature.”

So, as of now, our Import Updates feature does not support Word Import Using Branded Template.

But client - US Bank wants this functionality.

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Needs review

Project: Import

Status: Needs review

Comments

sathish s

@GS Karthika We will consider this for future.

Ginno Bergunio

Thank you for your help here @sathish s Our Executive Leadership at US Bank will handling the majority of their QA pairs formatting bulk from their current templates. Today, they have two teams: Fleet and Freight that have a combined QA pair set of 350+ and they can manage this ask manually. But their challenge and their need for this S4 is coming with their newest Team: CPS. This CPS team has over 1000+ QA Pairs and will all need to be formatted with the specific US Bank branding in bulk. I've shared these updates with my Director, @Tiffany Guriel and our Strategic CSM, @Vishal Bhatia to help with escalating this request. Any insights you can about this being a feasible ask would you be greatly appreciated.

sathish s

@Ginno Bergunio We may have to check the feasibility of this. May I know what is the priority for this request so that I can decide whether we can take the feasibility in future or now? Only after checking the feasibility we will know whether it is possible to implement. I assume they have the branded template in word and they expect the custom template import in word (Library and Moderation).