Project Review UX – Section Navigation and Cognitive Load
Requested by ENT customer: O.C. Tanner
Problem / Current State
- In the current project review experience, multiple sections are collapsed into a single view, requiring reviewers to repeatedly expand sections and manually move between them.
- Reviewers lose their sense of linear progress, and the experience feels visually dense and cognitively heavy.
- The previous UX allowed for one section per screen with a clear progression to the next section, which reviewers found more intuitive.
Requested Enhancement
- Provide an option to review projects in a linear, section-by-section flow, similar to the legacy experience.
- Enable clearer navigation between sections (for example, “Next Section” / “Previous Section”) without collapsing and expanding panels.
- Reduce visual clutter so reviewers can focus on the content under review rather than managing UI state.
Why This Matters
- Improves reviewer efficiency and reduces fatigue during large or complex projects.
- Lowers friction in the review workflow, which directly impacts turnaround time and adoption.
- Aligns the review experience more closely with how users mentally process structured documents.
Primary Impacted Users
- Content reviewers
- Power reviewers handling large projects
- Teams with formal QA or review cycles
