Current behavior:
We have a set of parent questions in an RFP that include numerous sub questions. Each parent question has the same sub questions with a distinct response. Using this project under the content library causes the sub questions to be added to the parent question itself.
Example scenario:
The five parent questions (AA, BB, CC, DD, and EE) in the imported RFP file each include the same sub questions (11, 22, 33, 44, and 55). After the questions are completed, they are added to the content library in the way shown below.
AA:11, AA:22, AA:33 ,AA:44 ,AA:55
Similarly for
BB:11, BB:22, BB:33.BB:44, BB:55
Now, the user receives a similar RFP, imports it into a project, and uses Auto Respond. However, because 11, 22, 33, 44, and 55 are separate questions in the project, Auto Respond is unable to find an exact match because 11, 22 are available under all of the parent questions as previously shown, forcing the user to work through the project manually.
It is ineffective to lower the confidence score as well. Since each sub-question has a different answer, adding an additional question is not helpful.
Video recording of the issue explained:
https://drive.google.com/file/d/1NfMhDL937iNaqytns-5o04OfLCvCQirq/view?usp=sharing
Expected behavior:
To be able to aiding in the achievement of auto respond for the question and sub-question scenarios mentioned above.
Reported company: Tantalus
Ticket number: 52882