Use case: When users are importing content into the CCL, the application mentions the number content that were successfully uploaded and not uploaded. However, for the content that were not uploaded successfully the users have no way of knowing which content did not work and thus, creating a lot of manual search and filter. If the results had a hyperlink then the users would be able to click on it and be taken to the items that were not successful.
Client feedback:
As knowledge managers, we would expect the results to be hyperlinked so that we can dig into those records that weren’t updated to determine why they weren’t updated and address them one by one. As it stands today, I would not be able to identify those that weren’t updated without running an additional search, which isn’t efficient.