Clarity around your daily task report when there are multiple authors on a section

Hi Team,

Illumina brought to my attention that "your daily" task report sometimes shows project level work even if your work is completed. For example, if there are multiple authors on a section and you have completed your work, you will still get incomplete section notifications on "your daily task report" even though it is referring to the work of the other owners.

The fact that Illumina's users are clicking into "your daily task report" and then not finding anything is causing them to lose faith in the notifications altogether. Would it be possible to be a little more precise or differentiate between "your daily task report" and "project notifications" or something like that?

Thanks,

Bruce

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Future consideration

Status: Future consideration

Comments

Khalees V

@bruce Makes sense and we will let you know once we fix this gap.

bruce

Thanks @khalees !

bruce

Hi Team Iron Mountain voiced a similar concern today

bruce

Hi Team,

T. Rowe voiced this today as well. Specifically, the scenario where a user has completed their questions but is still receiving notifications about the section.

Do we know roughly when this will come out? Noticing it is planned.

Thanks,

Bruce

Khalees V

@bruce We do not have a timeline. Is it possible to share a screenshot of the task they are referring to in the task report?

bruce

Sure thing @Khalees V, I have asked Insung. It's really the scenario where a user has completed their questions, but continues to receive notifications about incomplete work due to the section not being completed. It's a little unclear for them since they click in and will not see any pending work

bruce

Hi @Khalees V here are a couple of screenshots and some notes from the T. Rowe team:

Hi Bruce,

This is from the e-mail the Author received:

0?ui=2&ik=284bd7687e&attid=0.3&permmsgid=msg-f:1794514936172442312&th=18e765d3a2b0f2c8&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ9ACc-nY_UVafwfD6Qq0sPLBbLTmLzWgF-gSuKIj_1uKF9pxMwvAOi0bPslNPNRrKvLnXh5yzwIWS91cJLnSx1kxo8dOo4bfMzGX1gq2qSV8r8SeDOhEmVjvtQ&disp=emb

Here’s an example question from the 2nd task where the Author took action and the question is marked as Answered.

0?ui=2&ik=284bd7687e&attid=0.2&permmsgid=msg-f:1794514936172442312&th=18e765d3a2b0f2c8&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ8MFXfI3uA_AsZBzCZlqu-thWvFfWq640Ixym60nxnrOa2AD8u3861E9crhHyDj9v4ywML7YArA0wQgnsNCxeW_0u7bCdCe7TVKGwgu4jOj9RFvPlNij-RUdX0&disp=emb

Thanks,

Bruce

Khalees V

@Bruce Duffett Could you please attach it again?

bruce

Hi Khalees,

Trying again, hope this works:

Screenshot 2024-04-10 at 10.45.30 AM.png

bruce

Vonage mentioned the same issue as well this week

bruce

Hi @Khalees V do we have any sense of the timeline? T. Rowe asked again today, wondering if there is an update

Khalees V

@Bruce Duffett We do not have a timeline as of now.

Khalees V

@Ajay Can you take this S4 and analyze the impacts?

Khalees V

@Ajay There is another S4 for the same

https://rfpio.vanillacommunities.com/discussion/comment/3104#Comment_3104

Ajay Jeric Immanuel

Hi @Bruce Duffett , post our meeting with the focus group, we'll work on the solution and timeline for the S4. I'll keep you updated on the progress

fyi., @Khalees V

bruce

Hey @ajay amd @Khalees V do we have a timeline for this? T. Rowe is asking again

Khalees V

@Bruce Duffett We do have plans to change but not in 2024. Keep you informed when we finalize on the timeline.

bruce

@Khalees V Thank you!!

Gosia Rios

@Khalees V , T. Rowe ask for status on this again. Also Nuveen ARR: $267K. Renewal 8/30/25. Nuveen stop engaging users on projects because they were getting frustrated with notifications. I will be escalating this feature to my management.

Can you please advise on the this enhancement progress?

Khalees V

@Gosia Rios I will schedule a quick call early next week with you to go over the issue. We can discuss next steps in the same call.