Requesting to be able to edit the configurations of a standard file

Client- Cohere health,

There is a request from the client to be able to edit the configurations of the standard file manually instead of reaching out to support to help with configurations.

Kindly check if there is any possibility of the request.

Regards,

Sneha| Customer Support Specialist

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Will not implement

Status: Will not implement

Comments

Khalees V

@Sneha 123 When they say standard file, is it SIG?

Sneha 123

Yes @Khalees V

Regards, Sneha | Customer Support Specialist

Khalees V

@Sneha 123 We can modify it through support portal. Can you please check and let me know if you have any questions.

Khalees V

@sweetha @KIRITHIKA ANANDHAKRISHNAN

Can you share more details

Customers requesting the edit capability of standard templates?
Why they wanted to edit? Please add screenshots that would help us to better understand the feedback
What all standard templates they would like to edit by themselves?

FYI: @ashaa

Sweetha Padmanaban

Hello @Khalees V

Yes, clients are requesting for edit and manual configuration of SIG and Jaggaer type files. They would like to edit the configurations and map the sections, questions etc., manually. Attaching a screenshot sent from client as feedback

Khalees V

@sweetha Can you please share why they would like to manually configure the SIG and Jaggaer? Do they want to configure manually from Scratct?

FYI: @ashaa

GS Karthika

Yes @Khalees V. Flexera is another client who would like to have the flexibility of configuration from their end.

The user suggested having a toggle (on/off) option for SIG-type files, so they can choose whether to apply auto-configuration or configure the file manually. They emphasized that this process is cumbersome, especially when working under tight deadlines.
Can we have this functionality added @Khalees V ?

Khalees V

@GS Karthika Marking it as "Will not Implement" considering the applicability of this enhancement request for majority of our Customers.