Hi Team,
One of our client Esko had a Word document with Tables whose mapping order column-wise was as follows - Label, Question and Answer. As per our current Word behavior such mapping leads to data being misaligned within the table. i.e., the first Label gets ignored and the first question displays the second label instead. When we explained the issue with the mapping to the client, they were really frustrated as this behavior is wrong and needs to be corrected asap. They say that we do not even have a pop-up or a warning message for this behavior when mapping the labels and so their data has been imported incorrectly.
We also had other clients bring up the same issue with -Joan Dolence of Finastra being one (23642), E2 Open's Abinash (29438) being another from a list of many more clients.
Our Excel imports on the other hand do not display this behavior, however the Label is mapped (before or after question)
I've recorded a video showing the issue as well as how Excel works fine here- https://62otjmiffp.vmaker.com/record/wiVoGRbX70zv6XSp
Also attaching the document with the column for testing purposes.
Please see if we can correct this behavior ASAP.
If are unable to correct the behavior soon, it'll be great if we can have at the least a pop-up warning showing the hierarchy of how Labels should be mapped, Or
if we can have a warning message pop up on the screen when the Label is mapped first, it'd be very helpful in clients avoiding such mapping and Us not having to deal with such a situation.
Another suggestion I have is if we can have a help document showing the mapping hierarchy that we can share with the clients in case the behavior cannot be changed.
Please check and reach out to me if any help or information is needed.
Created date : 2023-03-01
Votes : 1
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