Hi team,
My client, ION Group, recently came to me wanting to be able to filter down content by Response Header, but excluding certain headers from being shown when doing this. This is in particular when using Auto Respond.
See more details below:
Currently, for the Advanced filter in Auto respond and Recommendations, the filtering function will provide us with those Q&A pairs that include the Response Headers you specified in the advanced filter, however, if the Q&A pair includes other response headers, as well as the ones you specified, it will be in the result of that filter too.
In an ideal world, the filter should be enhanced such that it ONLY shows the Response header that you have specified in our filter but not the other Response that we have not included. If the user has actively selected a filter, that should be applied on a Q&A pair level as well and RFPIO should only show those responses.
Thoughts on this?
Created date : 2021-04-14
Votes : 0