PROD-I-310 Excel file with Multi-Column Answer Type is not importing properly

Hello,

When trying to import an Excel file with Multi-Column Answer Type, I am seeing a couple of issues. Please see below.

(1) When mapping, the system is not detecting the presence of a response in some of the columns. Tried mapping in various ways, and the system is not consistent in recognizing all the responses in the multi-columns.

Mapping by columns:

Mapping by cells:

(2) Upon import, oddly the incomplete Q&A pairs are still being imported with empty responses.

I ran this test in the Mack instance, using a test document (attached). Wondering if there is a bug with importing Mutli-Columns Answer Types.

Thank you!

Created date : 2021-04-22

Votes : 0

Find more posts tagged with

Already exists

Status: Already exists

Comments

Khalees V

@Milcah Umali I tried with my sample file and it works as expected. Let me know if you see this issue again. I have also attached the test file i used for your reference.

MC Test File.xlsx