This request is from Nice CXone.
The sections were mapped by configuring sections in files, interchangeably from time to time (as shown in the video (https://share.vidyard.com/watch/wkpWNy5CymtrbiqYQsBcGG?) ). The customer feels that the order shown in the "View by imported file" screen, should be followed by the next section navigation flow, rather than the "view by sections" order, since it is confusing to have sections from different files, when we click on the next section button.
Hope you find the above hyperlinked video useful.
The customer is frustrated and needs a solution for this scenario asap.
Looking forward to hearing from you!!!
Created date : 2022-06-13
Votes : 1
Comments for the idea :
product-response-mgmt product-response-mgmt Dec 21, 2022
Hi Karthika,
Sorry for the delayed response. We will analyse and add this to our enhancement list once we have similar request.
Thanks,
Deepan M
