Team, we need to bring in visual cues to indicate Partial Answers in the Sections View (or at least have the pop-up indicate the Partially completed Q&As similar to completed Q&As (as shown in the attached snapshot) and the Questions View.
Ideally, maybe an asterisk (*) or exclamation (!) next to the completion bar along with the pop-up indicating no of partially completed Q&As in the Sections view and something similar (maybe an exclamation icon with yellow highlights similar to the tick marks with the green highlights) in the Questions view.
This is especially useful after an Auto Respond is done. Since, currently when we do the Auto Respond, if let's say the responses were all partial matches then the Q&A bar indicates 0 Q&A pairs in the Sections view and shows as Unanswered in the Questions view which can be a little misleading.
Created date : 2022-06-26
Votes : 2
Comments for the idea :
product-response-mgmt product-response-mgmt Jun 30, 2022
Hi George,
Thanks for Submitting the Idea, We will analyze and think through how we can represent Partially Autoresponded Answers.
Thanks,
Deepan M
