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Improve Email Notification Sender Attribution for Scheduled Messages

karthick+1

As per the current system design, the “performed by” field for queued email notifications shows the user who originally enabled the scheduled notification within the organization settings. This causes confusion for the recipient of the notification.

Client's expectation that these items would appear to be sent by the person who scheduled the notifications to be sent in the Project (or the Project Primary Contact.)

Reported by: Veeva Systems

JIRA for reference: https://rfpioinc.atlassian.net/browse/RES-170603

Regards,
Karthick | Support Engineer

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Future consideration

Status: Future consideration

Comments

Khalees V

@karthick+1 Ideally, the performed by should show the user who triggered the queued notification. We will consider this change in future.