The user mentioned that they frequently create multiple threads within a single discussion to organize conversations. However, they are no longer seeing the option to add a “+ New Thread” after revisiting an existing discussion. Currently, they are only able to reply within an existing thread.
User Expectation:
- Ability to create multiple independent threads within a single discussion
- Access to the “+ New Thread” option even after exiting and returning to the discussion
Current Behavior (as observed):
- Users were able to create new threads previously in the discussion but not now.
- Upon revisiting, the option to add a new thread may no longer be visible
- Users are limited to replying within existing threads
Regards,
Preethi