Answered Toggle

"Can we request an enhancement that the “Answered” toggle is automatically marked as yes for questions answered by AI Draft? It is an additional layer to help us confirm that people are actually reviewing/editing responses provide by AI Draft." - Fiserv Risk

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Fixed/Implemented

Status: Fixed/Implemented

Comments

Khalees V

@scott Now, when you apply answers in AI Draft - The answer will be automatically marked as answered. Can you please check and confirm?

Scott

Hey @Khalees V ,

I spoke with the client and they were wondering if there was a pop up that could be added that allowed the user to confirm that they wanted to use this answer.

Background: they are noticing that a lot of their team will just use what answer AI puts out without checking first, so they are looking for an additional step that can be used to basically will question "are you sure this is the answer that you want to use?" to confirm accuracy!

Khalees V

@scott We are working on an enhancement for end of November release

Current Behavior: Upon applying answers in AI Draft, the question is marked as answered by default

New / Upcoming Change: Marking a question as answered or not will be based on the preference defined in organization settings. This is to bring consistent behavior with AI Assistant.