Standard "SOR" File Not Retaining Structure in Responsive

GS Karthika

This request is from GE Healthcare Ltd.

The two issues reported are (Screenshots attached)

1. Showing hidden text in the cells (Fonts colored white are visible in the import config page)
2. The layout is not retained

Key Context from Client Discussion:

• The file format (SOR) is a standard vendor template, used in 80% of their tenders.
• They are unable to remove or relocate the hidden text.
• Despite that, they expect the system to retain alignment after import.

Khalees Insights:
This behavior is by design from the beginning and we have to do feasibility check especially on retaining the layout. That said, i will not be able to commit a timeline/ETA as this need to be handled by the respective Product Scrum team (Dinesh Nandini) and currently we do not have bandwidth to consider this in Q4. Attached is an SOR file.

p1.png

p2.png

As per discussion with Khalees in RES-159312 , I am dropping an S4 for this.
It was told that possibly H1 of 2026 - as part of improving the core features.

Copy_of_SOR_CT_-_St_Helier_(supply_chain).xlsx

Khalees V

@GS Karthika Thanks for sharing the feedbacks. Retaining the file as-is upon import is the basic expectation of a user importing into Responsive. We will consider enhancing this in future.