My customer Dynatrace would like to request that we add back the ability to see flags at the question level for closed project sections in the new UX. It's quite common that they need to see the flags still after the section has closed but now they can no longer see the flag at the question level in the new UX without going into the properties which is cumbersome and time consuming.
Created date : 2022-08-09
Votes : 3
Comments for the idea :
Tara Kolinsky Aug 9, 2022
More context from the customer (Linda from Dynatrace): I can easily see that a flag exists within the section, but Classic and New UI handle the question-level information differently.
- Classic UI: I can quickly see which question(s) are flagged by scrolling the (collapsed) questions within the section. (AND I can see that multiple flags with different colors were added! At the question level, I can also hover over the flag icon to see the flag names. Lots of good information. Great visual representation.)
- New UI: The only way I can find individual flags is to go to each question, select Activities, and scroll down to determine whether someone flagged that question. Then I open the specific Activity to find out what kind of flag(s) were added. For a large section, it's not feasible to select each question and click through to this level. This is a loss of functionality in the new UI.
product-response-mgmt product-response-mgmt Aug 16, 2022
Hi Tara,
Thanks for submitting the Idea, We have implemented the flags in the New UI when the questions are collapsed within the section. Please correct if I understand wrongly. I have enclosed the screenshot for your reference.
Thanks,
DeepanM
Tara Kolinsky Aug 17, 2022
Hi Deepan, the functionality is there when the section is open, but it is NOT there when the section is closed (which is the issue). The customer would still need to see what flags are being used after the section is closed. See screen shots below:
product-response-mgmt product-response-mgmt Aug 23, 2022
Hi Tara,
I got it. I will add this to our feature parity list between Classic and New UI. I will also let you know once we have address this.
Thanks,
Deepan M
Pavithra R Nov 15, 2022
Based on user request from ADP - #26560
"Please add the ability to see flags at question level for closed sections in New UI"
