Customers consistently are frustrated by the root level access required for Sharepoint integration.
There have been instances where customers shared that other companies have been able to configure integrations with Sharepoint at the folder level instead of Root level. Mindtickle was a company that FirstSource called out as who can do this and they are struggling to explain to their Executive Leadership how Sharepoint works for one way for one Mindtickle but differently for Responsive.
FirstSource feedback about Sharepoint integration
