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Redirecting assignments to additional authors (when needed)

Scott Boys

Has anyone developed a best practice for redirecting assigned questions to other authors/subject matter experts, when the scope of the assignment is beyond your knowledge as an author?

project management

request projects

Comments

Helene Halliday

@Scott Boys There is the ability to re-assign both sections + questions in a Project (an Admin just needs to enable it in Org Settings!) This help center article will walk you thru it :)

https://help.responsive.io/hc/en-us/articles/35097168202643-Reassigning-sections-and-questions

Alternatively, I have seen teams collaborate via comments as well.

Scott Boys

Thank you, Helene!

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