Description:
The customer from Williams has raised a concern regarding the inability to independently remove guest email addresses entered into the RFPIO system. This limitation has been flagged as a significant privacy issue, particularly in the context of GDPR and other data protection regulations.
Currently, users are able to input guest email addresses but cannot manage or delete them via the UI, which restricts their control over personal data and may introduce compliance risks.
Customer Request:
- Add a self-service option in the RFPIO UI that allows users to view, manage, and delete guest email IDs that were previously entered.
- Ensure this functionality aligns with GDPR and other relevant privacy regulations, giving users appropriate control over personal data.
Business Impact:
- Addresses critical compliance concerns.
- Improves user trust and transparency.
- Reduces dependency on support for manual deletion requests.
Company ID: 5b9ab8281f539a7eaad1b2d8
Pod Name: us-west-01
User Email: virginia.villalobos@williams .com
Zendesk Ticket ID: #67625
Regards
Pavi D
