Table columns not autoconfigured in proposal tech

In the attached proposal tech file, there are several tables but particularly with the tables with 4 columns, the 2 columns in the middle are not auto identified.

We are able to replicate the issue in our test instance.

Company name: Sedgwick Claims Management

Company ID: 59835bc01f539a5e0543b0e3
Pod Name: POD1 (us-west-01) [US POD1]

Attaching the screenshot for reference.

report-1768 (2) (3).docx

JIRA Task: https://rfpioinc.atlassian.net/browse/RES-136615

Regards,

Karthick | Support Engineer

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Future consideration

Status: Future consideration

Comments

Khalees V

@Karthick Gowtham Are those columns (2 & 3) instructions (labels)?

FYI: @Ashaa M

Erica Nelson

@Khalees V - I spoke with the customer and they are labels/instructions but need to still export out of the system. Column 2 is the Current State that the issuing company is operating under, while Column 3 is the requested/ideal state they would like to get. Column 4 is then the Responding company (our customer's) response to their request. @Ashaa M @Karthick Gowtham

Erica Nelson

@Khalees V - Have you had an opportunity to review the above? This is preventing Sedgwick from having any ProposalTech documents move through the system and they are handling them all outside of Responsive, which for them is a large volume. They have indicated if we can resolve their issues with the ProposalTech documents, it will be a huge lift for their teams. Thanks!

Khalees V

@Erica Nelson Not yet. I will work with Ashaa on this as she is handling this template from Product team and i remember we had a discussion around this earlier for some other Customer along the same lines. I will check and get back to you.

FYI: @ashaa

sunitha+1

@Khalees V @Ashaa M Upvoting this enhancement as Cambia health solutions have also asked for this feature.
Task details: https://rfpioinc.atlassian.net/browse/RES-145983

Susan Berger

@Khalees V and @Ashaa M Optum is unable to utilize Proposal Tech questionnaires in Responsive until we can find a way to import all table cells….even those without "No Answer" text within the cell.

We map fields as response fields when "No Answer" text is identified. Every Proposal Tech questionnaire includes multiple tables. However, many tables when imported do not include all necessary context to adequately respond to the specifc questions.

Optum requested that when importing Proposal Tech questionnaires we map all tables as "Mark Table as Answer". They won't be able to assign each question to separate authors, but at least all content will be included for all Proposal Tech tables and the tables in their entirety will be included within the Response field.

Would this be possible and if so when?