Header and footer to be recognized during import

User from Konica has raised a concern regarding the import of PDF or Word files. Specifically, if the file contains a header or footer, it is not being recognized by the system. They have requested that this feature be implemented.

Please find the screenshot attached for your reference.

Reported Company Details:

Company ID: 63f4aa452f822a4227b7196b

Pod Name: Ireland (eu-west-ireland) [EU POD1]

bestek_multifunctionals (1).docx

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Future consideration

Status: Future consideration

Comments

Khalees V

@sunitha+1 May i know why they need to have header and footer during import? How are they intending to use it in the import process?

sunitha+1

@Khalees V

The client, Konica, would like the complete formatting of documents to be retained when importing files. These discrepancies are leading to unsatisfactory results on their end, and they are currently seeking an update on this matter.

Could you please check and provide us with an update on any potential fixes or improvements? Your insights would help us in keeping the client informed.

@Ashaa M @Surya Kumar M FYI

Khalees V

@sunitha+1 I will create a story for feasibility check. Keep you informed on the next steps.

Khalees V

https://rfpioinc.atlassian.net/browse/RES-136417