Would like the [filename] merge tag to be functional in the content library and pull the file name from an attached document (or multiple documents). This would allow for more consistency in responses when an updated version of the document is loaded with a new file name.
Created date : 2022-10-05
Votes : 5
Comments for the idea :
product-response-mgmt product-response-mgmt Oct 7, 2022
Hi Nicole,
Thanks for the email, Once you add attachment, the merge tag will be populated, if Question attachment text is enabled in Org settings.
Thanks
Viswa S
Nicole Stanford Oct 7, 2022
Hi Viswa,
While the [filename] merge tag is visible, it does not update with the name of the file attached to the record in the Content Library, nor does it update after being applied to a Project. The "Question Attachment Text" will only be applied if a file is attached directly to the Response in a Project from the attachment paperclip icon, not if the attachment is included as part of a record applied via the Recommendation Engine. My client is looking for the [filename] merge tag to be updated even when it's a document attached to a record in the Content Library. I've attached a video showing how it does not currently update.
