How do you measure and evaluate your performance in the RFP response?

Tara Kolinsky

I hear a lot of organizations wondering how they can best measure and evaluate their performance on RFPs. I've often said a win doesn't necessarily correlate to a great response and likewise for a loss. So how do you determine what you did well, what wasn't so good, and how you can improve? I think this is sometimes easier in public sector when you can FOIA your response, but would love to hear how orgs public and private sector evaluate this internally. Also curious how many orgs do a post-mortem after submitting their response and what that entails?

Tabitha_Young

We are in the IT Government sector and most of the time we do a post mortem after we either submit the proposal or after the award is announced. One thing we do try to keep track of is who we worked with, what our pain points were, and how to avoid them in the future. When you submit several proposals at a time, sometimes it's hard to keep track of what company worked well and who didn't. I do wish that there was an easier way to keep track of this content, currently I just either put notes in the project and/or keep a collection (so it's private) going with my notes.