Genesys request-On-Demand Review

Jennifer Hannon · 2024-05-28T16:49:21+00:00

* QA list currently under On-Demand Review showing the owner and the sender (requester) * Total # QAs current under On-Demand Review * Total # QAs On-Demand Review Completed by Owner during a period of X days/weeks/months/year * Total # QAs On-Demand Review Overdue by Owner during a period of X days/weeks/months/year

Jennifer Hannon

QA list currently under On-Demand Review showing the owner and the sender (requester)
Total # QAs current under On-Demand Review
Total # QAs On-Demand Review Completed by Owner during a period of X days/weeks/months/year
Total # QAs On-Demand Review Overdue by Owner during a period of X days/weeks/months/year

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Partially implemented

Status: Partially implemented

Comments

Khalees V

@VISWA S Moved to Content Library.

Jennifer Hannon

@Khalees V -Erika with Genesys is requesting an ETA on this as it is will be used as a critical measurement to track employee usage. Thank you !

Khalees V

@jennifer I am tagging @VISWA S as he is taking care of Content Library.

@VISWA S FYI

Tyler Richard

Hello @Khalees V - can you please provide update here or point this in the right direction for whoever owns CL now? Thank you!

Khalees V

@sathish s Need your help

Karthik Kumar

@Tyler Richard We already have an option in the review page, where they can use the Advance filter option to filter and see the on demand records.