I'm raising this enhancement on behalf of Adenza.
@KIRITHIKA ANANDHAKRISHNAN We will consider it if we receive similar request in future.
@KIRITHIKA ANANDHAKRISHNAN For request 2, the attachment text will not appear if you disable 'Question attachment text' in org settings->Project Preferences. I think we can remove point 2. FYI.
@Ashaa M
The customer necessitates the inclusion of the question attachment text in the response field, and unfortunately, we won't be able to ask the user to disable this option.
Regards,
Kirithika
But as per discussion, the request was to not include the question attachment text for pinned files right? @KIRITHIKA ANANDHAKRISHNAN Let me know if I misunderstood this.
@KIRITHIKA ANANDHAKRISHNAN @janani Point 2 → for Pinned images, the attachment text will not appear anyways.
FYI @Khalees V