Request from ESS - Support Ticket #37751
At present, all image sizes are handled in pixels at our end. ESS is using Adobe Photoshop to design logos and edit images. They use 'Inch' (in) as a measuring parameter.
2.5 x 3.5 inch image in 96 dpi is 240 px and 336 px.
2.5 x 3.5 inch in 300 dpi is 750 x 1050 px (the same image)
All 96 dpi images export fine but 300 dpi images are looking big when embedded (due to high pixel) and the size of the image upon export is also incorrect (bigger than the actual or designed size)
When we insert the image directly into a word, both size (2.5 x 3.5 in) and resolution (300 dpi) are maintained. But when we use responsive, either the size or resolution is compromised.
Recording: https://www.vidline.com/share/V066H8LAWB/deddd55f70ef32ec440657c3b2314fcf
Kindly review it and share the best way to add and export high resolution images from our tool.