It would be helpful if the numbers displayed could link to the Question details on which QA pair is having review pending, is what the user seems to expect for a better user experience.
@Sumana Mohanan Do you know why the customer is looking for click on the tool-tip?
@khalees As per my call with the user, he thinks the number does not give him any details or navigate to the right data.
@sunitha If the intention is to quickly filter the questions pending review, user can click on the bar. This solves the navigation. Correct me If I am wrong?
@khalees Thanks I was not aware of this procedure. However, if there are two records for pending review and one record that has been reviewed, does it only direct to the pending ones? When the bar is clicked, only those 2 records are displayed. What if the user wants to check on that specific record that has been reviewed?
When I attempted this morning, it appeared that the information was not appropriately updated. Correct me If I am checking it wrong.
@sunitha Can you share the recording by clicking on two different statuses from the chart? It will help me understand the issue.
Hi @khalees Please find the behavior in Support V2.0 our internal instance shown in the video recording
@sunitha Thank you. We will discuss on this in the call tomorrow.
