Is there a way to resend the activation email to a new user?
Hi Nicole! Yes, there is a way to resend the activation code for unverified users. Here is a help article taking you through the steps if you're using the new Organization settings. If you are using the older organization settings still, please follow these steps: Organization Settings > User Management > Manage user > Click on the specific user > the 3 dots "more" > resend activation code. Please reach out if you have any further questions or would like a video showing the step-by-step.
Hi Renee,
Thanks for the info! I do not see the three dots, so I must be on older org settings. When I click on the "resend activation code" a pop up comes on screen asking for the code (I'm assumming from the user). I was hoping to send them the activation email again, not a code. I'm guessing the only way to do this is delete the user and add them again?
